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All about your tickets

Ticket and Subscription Service

Ticket Service of the Hamburg State Opera
Große Theaterstraße 25
20354 Hamburg

Telephone: +49 (40) 35 68 68
Fax: +49 (40) 35 68 610
E-Mail: ticket@staatsorchester-hamburg.de

Opening hours
Monday to Saturday
10 am to 6:30 pm
closed on Sundays and public holidays

On-Sale Dates for the season 2021/22

General ticket sales will start on a monthly basis until further notice. The performances and concerts in January and February 2022 will go on sale together.

Ticket sales start at 10 a.m. on the following dates (subject to change):
Mon, November 1, 2021 for performances and concerts in December 2021
Mon, December 6, 2021 for performances and concerts in January and February 2022
Mon, January 10, 2022 for performances and concerts in March 2022
Mon, February 7, 2022 for performances and concerts in April 2022
Mon, March 7, 2022 for performances and concerts in May 2022
Mon, April 4, 2022 for performances and concerts in June and July 2022

Additional subscription tickets can be purchased from the Thursday before the general ticket sale starts. Requests for group and school orders are already possible for the entire season.

Subscriptions will continue in their regular form in November 2021. For events until Ocotober 31, 2021, subscribers can purchase tickets for the performances scheduled in their series at subscription conditions.

Information on advance sales for concerts in the Elbphilharmonie

Please note: Due to high demand for concert tickets to the Elbphilharmonie, please note the following:


  • For concerts of the Hamburg Philharmonic State Orchestra at the Elbphilharmonie (Grand Hall) up to 4 tickets per concert programme and a total of 10 tickets can be purchased. This applies regardless of the purchase method.

  • In order to ensure equal access for different purchase methods, some concert tickets are available only in person or by phone. This means that not all available seats will be visible in the online shop.

  • Unfortunately, written orders by mail, fax or email cannot be filled.

  • We explicitly warn against ticket purchases from non-authorized dealers.

Visiting under corona restrictions

The Hamburg State Opera and the Philharmonic State Orchestra are offering their performances and concerts in the "3G model" until October 31, 2021.

You can find all current regulations for the performances in the "3G model" here.

From November 1 on, our performances and concerts will take place in the "2G model" until further notice, so that the distance requirements and the mask requirement can be lifted in the foyers and in the auditorium. Performances in the opera stabile are usually in the "3G model".

You can find all current regulations for the performances in the "2G model" here.

Online Sales

Register once, and you can select your tickets easily and comfortably, book and pay for them, and print them out at home, or send them directly to your mobile phone. We charge a postage and handling fee of € 3.00 for sending tickets by mail. You may purchase tickets via our online shop using your credit card (Visa, MasterCard), via "Direct Wire Transfer" or via SEPA direct debit.

Payment

At our Ticket Office, you can pay for your tickets in cash or via debit or credit card; for telephone purchases or written orders we accept credit cards or direct debit from your account. We accept MasterCard and VISA (also online). You may purchase tickets via our online shop also via Direct Wire Transfer or via SEPA direct debit. Written or telephone ticket orders must be picked up and paid for within seven days of receiving the reservation; you will find the exact date in the written booking confirmation or be told during the phone order process. If requested, we are happy to mail you the tickets by regular post. The shipping fee of € 3.00 will be invoiced together with the ticket price. Tickets will be mailed after payment has been received. Written orders are not possible. In principle, tickets once purchased cannot be returned or exchanged. We kindly ask you to refer to our General Terms and Conditions, which you may request from our Ticket Office or read on our website, www.staatsorchester-hamburg.de.

Beware of Overpriced Tickets

For your own security, do not buy tickets from unauthorized dealers! Regular tickets for the Philharmonic Concerts are usually priced between € 12.00 and 98.00. There are several third parties on the internet offering tickets to our concerts at the Elbphilharmonie which are vastly overpriced, often priced at several hundred Euros. We strongly discourage you from buying such tickets, as these are illegal commercial resales. Without prior consent of the State Orchestra, tickets may not be resold for commercial purposes. Private resales at increased prices are also prohibited. In such cases, the State Orchestra reserves the right to cancel such tickets and to exclude those responsible from purchasing further tickets in the future.

Discounts

Limited tickets for High school and university students (up to the age of 30) are available at the Ticket Service of the State Opera as well as the online ticket service of the Philharmonic State Orchestra for € 10,00. Only one discount ticket may be purchased per concert per person. The discount is available for tickets in the pricing category 2 and 3. Student IDs must be shown when entering the venue.

Handicapped persons (80% disability and more) receive 50% discount upon presentation of ID. Their accompanying person also receives a 50% discount if the ID card is marked "B". The Grand Hall of the Elbphilharmonie offers 12 wheelchair areas in various seat categories. The wheelchair areas will have a 50% discount to the price of the respective seat categories. The Recital Hall of the Elbphilharmonie offers 6 wheelchair areas of the seat category 1. The discounts of the Grand Hall apply.

Subscribers of the Philharmonic State Orchestra receive a 10% discount for 1 ticket per concert and subscription seat for all Philharmonic Concerts and Philharmonic Chamber Concerts (Special Concerts excepted) and for performances at the State Opera and the Hamburg Ballett.

Holders of the Elbphilharmonie Card and NDR Kulturkarte (NDR Culture Card) receive 10% discount for two tickets per concert (special concerts excepted) at the evening box office.

Proof of eligibility for discounts / IDs must be shown to the ticket-takers when entering the hall.

Remaining tickets

Many of our current season concerts are already sold out. Remaining tickets may be available in the week before the concert at the ticket service of the Hamburg State Opera as well as at the evening box office in the Elbphilharmonie.

Evening Box Office

The evening box office at the Elbphilharmonie opens 90 minutes prior to the performance. Only tickets for the morning/evening in question can be purchased there.

The evening box office at the State Opera opens 90 minutes before a performance. We kindly ask for your understanding that during evening box office hours, guests for the current performance have priority and that in some cases, advance sales cannot take place even during regular box office hours.

HVV-Public Transport

Your concert ticket is valid on the day of the performance for one trip to the concert venue and the corresponding return trip throughout the HVV area of operations, including rapid buses.

Information on refunds due to cancelled performances

If you had purchased tickets for performances in the period March 13 to June 28, 2020, you can apply for a refund here. Refunds for tickets for events from November 2, 2020, you can apply here.

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