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All about your tickets

Ticket and Subscription Service

Ticket Service of the Hamburg State Opera
Große Theaterstraße 25
20354 Hamburg

Telephone: +49 (40) 35 68 68
Fax: +49 (40) 35 68 610

Opening hours
Monday to Friday 11.00 am to 6.30 pm
Saturday 10.00 am to 6.30 pm
(on Saturday 24 and 31 August 2024 10.00 am to 2.00 pm)
Closed on Sundays and public holidays.
During the theatre holidays, the ticket and subscription service will be closed from 22 July to 18 August 2024. Tickets will still be available in the online shop during this time. Subscriptions can also be ordered online.

On-Sale Dates for the season 2022/23

General advance ticket sales for the 2024/25 season begin on Monday 17 June 2024 at 11.00 a.m. (for subscribers on Thursday 13 June 2024 at 11.00 a.m.).
Separate regulations apply to ballet workshops, the "Nijinsky Gala" and concerts within the "International Music Festival Hamburg 2025", which will be announced at a later date.
Requests for subscriptions for the 2024/25 season can be made easily and conveniently online from 19 March 2024 using the form on the website
You can contact the subscription service by email at, by telephone on (040) 35 68 68 or by fax on (040) 35 68 610.

Information on advance sales for concerts in the Elbphilharmonie

Please note: Due to high demand for concert tickets to the Elbphilharmonie, please note the following:

  • For concerts of the Hamburg Philharmonic State Orchestra at the Elbphilharmonie (Grand Hall) up to 4 tickets per concert programme and a total of 10 tickets can be purchased. This applies regardless of the purchase method.

  • In order to ensure equal access for different purchase methods, some concert tickets are available only in person or by phone. This means that not all available seats will be visible in the online shop.

  • Unfortunately, written orders by mail, fax or email cannot be filled.

  • We explicitly warn against ticket purchases from non-authorized dealers.

Your Visit

Since April 30, 2022, masks are no longer required indoors in Hamburg. Since the State Opera has a powerful ventilation system, which supplies the auditorium with 70,000 m³ of fresh air every hour, a high level of safety is and was already given when visiting the house. And of course you can still increase your individual protection by wearing an FFP2 mask.

For all concerts of the Philharmonic State Orchestra in the Elbphilharmonie, the regulations valid at the respective venue will apply. Further information can be found here.

Online Sales

Register once, and you can select your tickets easily and comfortably, book and pay for them, and print them out at home, or send them directly to your mobile phone. We charge a postage and handling fee of € 3.00 for sending tickets by mail. You may purchase tickets via our online shop using your credit card (Visa, MasterCard), via "Direct Wire Transfer" or via SEPA direct debit.


At our Ticket Office, you can pay for your tickets in cash or via debit or credit card; for telephone purchases or written orders we accept credit cards or direct debit from your account. We accept MasterCard and VISA (also online). You may purchase tickets via our online shop also via Direct Wire Transfer or via SEPA direct debit. Written or telephone ticket orders must be picked up and paid for within seven days of receiving the reservation; you will find the exact date in the written booking confirmation or be told during the phone order process. If requested, we are happy to mail you the tickets by regular post. The shipping fee of € 3.00 will be invoiced together with the ticket price. Tickets will be mailed after payment has been received. Written orders are not possible. In principle, tickets once purchased cannot be returned or exchanged. We kindly ask you to refer to our General Terms and Conditions, which you may request from our Ticket Office or read on our website,

Beware of Overpriced Tickets

For your own security, do not buy tickets from unauthorized dealers! Regular tickets for the Philharmonic Concerts are usually priced between € 12.00 and 98.00. There are several third parties on the internet offering tickets to our concerts at the Elbphilharmonie which are vastly overpriced, often priced at several hundred Euros. We strongly discourage you from buying such tickets, as these are illegal commercial resales. Without prior consent of the State Orchestra, tickets may not be resold for commercial purposes. Private resales at increased prices are also prohibited. In such cases, the State Orchestra reserves the right to cancel such tickets and to exclude those responsible from purchasing further tickets in the future.


Limited tickets for High school and university students (up to the age of 30) are available at the Ticket Service of the State Opera as well as the online ticket service of the Philharmonic State Orchestra for € 10,00. Only one discount ticket may be purchased per concert per person. The discount is available for tickets in the pricing category 2 and 3. Student IDs must be shown when entering the venue.

Handicapped persons (80% disability and more) receive 50% discount upon presentation of ID. Their accompanying person also receives a 50% discount if the ID card is marked "B". The Grand Hall of the Elbphilharmonie offers 12 wheelchair areas in various seat categories. The wheelchair areas will have a 50% discount to the price of the respective seat categories. The Recital Hall of the Elbphilharmonie offers 6 wheelchair areas of the seat category 1. The discounts of the Grand Hall apply.

Subscribers of the Philharmonic State Orchestra receive a 10% discount for 1 ticket per concert and subscription seat for all Philharmonic Concerts and Philharmonic Chamber Concerts (Special Concerts excepted) and for performances at the State Opera and the Hamburg Ballett.

Holders of the Elbphilharmonie Card and NDR Kulturkarte (NDR Culture Card) receive 10% discount for two tickets per concert (special concerts excepted) at the evening box office.

Proof of eligibility for discounts / IDs must be shown to the ticket-takers when entering the hall.

Remaining tickets

Many of our current season concerts are already sold out. Remaining tickets may be available in the week before the concert at the ticket service of the Hamburg State Opera as well as at the evening box office in the Elbphilharmonie.

Evening Box Office

The evening box office at the Elbphilharmonie opens 90 minutes prior to the performance. Only tickets for the morning/evening in question can be purchased there.

The evening box office at the State Opera opens 90 minutes before a performance. We kindly ask for your understanding that during evening box office hours, guests for the current performance have priority and that in some cases, advance sales cannot take place even during regular box office hours.

HVV-Public Transport

Your concert ticket is valid on the day of the performance for one trip to the concert venue and the corresponding return trip throughout the HVV area of operations, including rapid buses.

Information on refunds due to cancelled performances

If you had purchased tickets for performances in the period March 13 to June 28, 2020, you can apply for a refund here. Refunds for tickets for events from November 2, 2020, you can apply here.

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