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Ticket Service

All about your tickets

Ticket Service of the Hamburg State Opera
Große Theaterstraße 25
20354 Hamburg
Tel. (0049 40) 35 68 68
Fax (0049 40) 35 68 610
ticket@staatsorchester-hamburg.de

Opening Hours: Mon-Sat: 10 am to 6:30 pm
During the theatre holidays the ticket and subscription office will be closed between July 8 and 28, 2019.

Ticket Sales Points

Tickets for our 2019/20 season concerts can be purchased from 20 June 2019 onwards at the box office of the Hamburg State Opera as well as at the known ticket sales points and at Hamburg Tourismus GmbH.

Online Sales

Tickets for concerts can be booked via our website www.staatsorchester-hamburg.de. The postage and handling fee is € 3.00.

Remaining tickets

Many of our current season concerts are already sold out. Remaining tickets may be available in the week before the concert at the ticket service of the Hamburg State Opera as well as at the evening box office in the Elbphilharmonie.

Payment

At our Ticket Office, you can pay for your tickets in cash or via debit or credit card; for telephone purchases or written orders we accept credit cards or direct debit from your account. We accept MasterCard and VISA (also online). You may purchase tickets via our online shop also via "Direct Wire Transfer" or via SEPA direct debit. Written or telephone ticket orders must be picked up and paid for within seven days of receiving the reservation; you will find the exact date in the written booking confirmation or be told during the phone order process. If requested, we are happy to mail you the tickets by regular post. The shipping fee of € 3,00 will be invoiced together with the ticket price. Tickets will be mailed after payment has been received. Written orders are not possible. In principle, tickets once purchased cannot be returned or exchanged. We kindly ask you to refer to our General Terms and Conditions, which you may request from our Ticket Office or read on our website, www.staatsorchester-hamburg.de.

Evening Box Office

The evening box office at the Elbphilharmonie opens 90 minutes prior to the performance. The evening box office at the Laeiszhalle opens 60 minutes prior to the performance for chamber music concerts. Only tickets for the morning / evening in question can be purchased there.

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